Return and Refund Policy

Returns and Refunds are granted for the following reasons:

1. Returns are accepted if we shipped the wrong product.

2. Returns are accepted if the product arrived damaged, which has to be reported immediately. 

    -If damaged by the shipping carrier, a claim would have to be process with the carrier and upon that approval, a refund will given.

3. Custom orders (Ex: Color, odd lengths, odd inside or outer diameters), are not refundable. 

4. If customer ordered the wrong product, an exchange will be accepted for non-custom candle covers. Customer will only pay all shipping expenses.

5. All sales are final unless your order meets any of the reasons/exceptions listed above.